Annex 1 - Mobile Application Addendum

TRANSFOLLOW TERMS AND CONDITIONS

(TransFollow Portal and TransFollow Drive)

(Version: v 1.1 26.08.2026)

 

ANNEX 1 – MOBILE APPLICATION ADDENDUM

A1.1 Scope. This Addendum applies to any person who downloads, installs or uses the TransFollow Drive application, whether or not that person holds an Account. Where that person holds an Account, these Terms apply in addition to this Addendum.

A1.2 Licence. TransFollow grants a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the Drive on a device that the user owns or controls, solely to create, consult, exchange and sign e-Waybills in the course of a trade, business, craft or profession.

A1.3 Restrictions. The user shall not: decompile, reverse engineer, disassemble or otherwise attempt to derive the source code of the Drive; disable, circumvent or interfere with any security, digital signing, verification or authentication mechanism; share any access code, link or QR code with any person not entitled to access the e-Waybill concerned; or use the Drive in a way that violates applicable laws or infringes the rights of third parties.

A1.4 No warranty. The Drive is provided “as is” and “as available”. To the maximum extent permitted by applicable law, TransFollow disclaims all warranties, representations and conditions, whether express, implied or statutory, and does not warrant that the operation of the Drive will be uninterrupted, timely, secure or error-free. TransFollow’s liability under this Addendum is limited to the maximum extent permitted by applicable law.

A1.5 Personal data. Information on the processing of personal data in connection with the Drive is set out in the TransFollow privacy statement published on the Website. Where an e-Waybill is accessed under an End User’s Account, that End User is the controller of the personal data concerned.

A1.6 Apple App Store. Where the Drive is obtained from the Apple App Store, the following applies: (a) this Addendum is concluded between the user and TransFollow only, and not with Apple; TransFollow, and not Apple, is solely responsible for the Drive and its content; (b) the licence granted is limited to use on Apple-branded products that the user owns or controls, as permitted by the Usage Rules of the Apple Media Services Terms and Conditions; (c) Apple has no obligation to provide maintenance or support for the Drive; (d) in the event of a failure of the Drive to conform to any applicable warranty, the user may notify Apple, which may refund the purchase price, if any; Apple has no other warranty obligation and any other claim is TransFollow’s responsibility; (e) TransFollow, and not Apple, is responsible for addressing any claim of the user or a third party relating to the Drive, including product liability, non-compliance with legal requirements and consumer protection claims; (f) TransFollow, and not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the Drive infringes intellectual property rights; (g) the user represents that it is not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and is not listed on any U.S. Government list of prohibited or restricted parties; (h) questions or complaints regarding the Drive may be addressed to TransFollow at the contact details published on the Website; (i) Apple and its subsidiaries are third-party beneficiaries of this Addendum and may enforce it against the user.

A1.7 Google Play. Where the Drive is obtained from Google Play, the Google Play Terms of Service apply to the download and the user shall comply with them.

A1.8 Governing law. This Addendum is governed by the laws of the Netherlands, excluding conflict-of-laws provisions, without prejudice to any mandatory protection available to the user under the law of their country of residence.